A Complaint is a Gift Workbook : 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty /
Based on the bestselling A Complaint Is a Gift (over 275,000 copies sold), this accompanying workbook offers actionable tools that help individuals and organizations transform even the most extreme complaints into gifts that drive their business forward. --
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| 格式: | Licensed eBooks |
| 语言: | 英语 |
| 出版: |
[Place of publication not identified] :
Berrett-Koehler Publishers,
2022.
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| 丛编: | Business professional collection
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| 在线阅读: | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=3219122 |