A Complaint is a Gift Workbook : 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty /

Based on the bestselling A Complaint Is a Gift (over 275,000 copies sold), this accompanying workbook offers actionable tools that help individuals and organizations transform even the most extreme complaints into gifts that drive their business forward. --

Manylion Llyfryddiaeth
Prif Awdur: Barlow, Janelle (Awdur)
Awduron Eraill: Holtz, Victoria
Fformat: Licensed eBooks
Iaith:Saesneg
Cyhoeddwyd: [Place of publication not identified] : Berrett-Koehler Publishers, 2022.
Cyfres:Business professional collection
Mynediad Ar-lein:https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=3219122