A Complaint is a Gift Workbook : 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty /
Based on the bestselling A Complaint Is a Gift (over 275,000 copies sold), this accompanying workbook offers actionable tools that help individuals and organizations transform even the most extreme complaints into gifts that drive their business forward. --
| Главный автор: | |
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| Другие авторы: | |
| Формат: | Licensed eBooks |
| Язык: | английский |
| Опубликовано: |
[Place of publication not identified] :
Berrett-Koehler Publishers,
2022.
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| Серии: | Business professional collection
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| Online-ссылка: | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=3219122 |
| Итог: | Based on the bestselling A Complaint Is a Gift (over 275,000 copies sold), this accompanying workbook offers actionable tools that help individuals and organizations transform even the most extreme complaints into gifts that drive their business forward. -- |
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| Объем: | 1 online resource (256 pages) : illustrations. |
| Библиография: | Includes bibliographical references. |
| ISBN: | 9781523002993 1523002999 |