Communication Skills for Nurses : a Practical Guide on How to Achieve Successful Consultations /
Over a third of all consultations in general practice are now conducted by nurses. The consultation is the key element of primary care, with patients being more satisfied with the care given by clinicians who have good communication skills. Poor communication or dissatisfaction with a consultation i...
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| Materialtyp: | Licensed eBooks |
| Språk: | engelska |
| Publicerad: |
London :
Quay Books Division, MA Healthcare, Ltd.,
[2010]
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| Länkar: | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=928561 |
Innehållsförteckning:
- Cover; Contents; Front matter; Title page; Publisher information; Acknowledgements; Preface; Introduction; Body matter; Chapter 1: The pre-consultation; Chapter 2: Communication skills; Chapter 3: Ethical issues; Chapter 4: The patient-centred consultation; Chapter 5: Children and adolescents; Chapter 6: Patients with disabilities; Chapter 7: Sexual orientation; Chapter 8: Delivering bad news; Chapter 9: Cultural diversity; Chapter 10: Developing consultation skills; Back matter; Also available.