Digital government : technology and public sector performance /
Few developments have had broader consequences for the public sector than the introduction of the Internet and digital technology. In this book, Darrell West discusses how new technology is altering governmental performance, the political process, and democracy itself by improving government respons...
| Autor principal: | |
|---|---|
| Formato: | Licensed eBooks |
| Idioma: | inglês |
| Publicado em: |
Princeton, N.J. :
Princeton University Press,
2007.
|
| Acesso em linha: | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=313446 |
Sumário:
- Cover; Title; Copyright; Contents; List of Tables; Preface; CHAPTER 1 Scope, Causes, and Consequences of Electronic Government; CHAPTER 2 Bureaucratic, Fiscal, and Political Contexts; CHAPTER 3 The Content of American Government Websites; CHAPTER 4 Explaining E-Government Performance; CHAPTER 5 The Case of Online Tax Filing; CHAPTER 6 Public Outreach and Responsiveness; CHAPTER 7 Citizen Use of E-Government; CHAPTER 8 Trust and Confidence in E-Government; CHAPTER 9 Global E-Government; CHAPTER 10 Democratization and Technological Change
- APPENDIX I: Coding Instructions for Government Website Content AnalysisAPPENDIX II: Global E-Government Rankings; APPENDIX III: E-Government Best Practices; Notes; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; Y; Z