The complete reference checking handbook : the proven (and legal) way to prevent hiring mistakes /

Detalles Bibliográficos
Autor Principal: Andler, Edward C.
Outros autores: Herbst, Dara, 1961-
Formato: Licensed eBooks
Idioma:inglés
Publicado: New York : American Management Association, ©2003.
Edición:2nd ed.
Acceso en liña:https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=80721
Table of Contents:
  • Introduction
  • PART I: DISHONESTY: A MAJOR BUSINESS AND SOCIAL PROBLEM: An overall look
  • Initial steps
  • Screening options
  • The candidate's advantage
  • PART II: THE LEGALITIES AND CONFUSION SURROUNDING EMPLOYMENT: The real problem in employment
  • Who is actually running human resources
  • Legal and illegal questions
  • PART III: HONESTY: THE BEST POLICY: The application and interview
  • Spotting liars
  • Speeding up reference checking
  • PART IV: SEARCHING PUBLIC RECORDS: Why public records searches are necessary
  • Spotting criminals and troublemakers
  • PART V: TECHNIQUES THAT WORK: Effective reference checking
  • Reference-checking techniques
  • Reference checklists and questions
  • Handling the rejected applicant
  • PART VI: CREATIVITY: THE KEY TO SUCCESS: Improving performance in your organization
  • Companywide hiring standards
  • Appendix A: Process summary and sample telephone script
  • Appendix B: National credit-reporting agencies.