TY - GEN T1 - All the news that's fit to click : how metrics are transforming the work of journalists A1 - Petre, Caitlin LA - English PP - Princeton, New Jersey PB - Princeton University Press YR - 2021 UL - https://ebooks.jgu.edu.in/Record/jstor_eba_on1255521605 AB - "Over the past fifteen years, journalism has experienced a rapid proliferation of data about online reader behavior in the form of web metrics. These newsroom metrics influence which stories are written, how news is promoted, and which journalists get hired and fired. Some argue that metrics help journalists better serve their audiences. Others worry that metrics are the contemporary equivalent of a stopwatch-wielding factory manager. In Desperate Measures, Caitlin Petre offers a rare behind-the-scenes look at how metrics are reshaping the work of journalism. Over a period of four years, Petre conducted a mix of in-depth interviews and ethnographic observation at three sites. The book first shows how metrics tools are designed and marketed, via Petre's research at the prominent news analytics company Chartbeat. Petre then follows Chartbeat's tool into the newsrooms of two of the company's highest-profile clients: Gawker Media and The New York Times. She finds that newsroom metrics are a powerful form of managerial surveillance and discipline. However, unlike the manager's stopwatch that preceded them, digital metrics are designed to gain the trust of wary journalists by providing a habit-forming user experience that mimics key features of addictive games. She details how the ambiguous nature of the data lead journalists to draw seemingly arbitrary boundaries around uses of audience metrics that are either legitimate or illegitimate. And she examines how metrics intersect with existing newsroom hierarchies. As performance analytics spread to virtually every professional field, Petre's findings speak to the future of expertise and labor relations in contexts far beyond journalism"-- OP - 263 CN - PN4784.W43 P48 2021 SN - 0691228752 SN - 9780691228754 SN - 9780691177649 KW - Web usage mining in journalism : United States. KW - Online journalism : United States. KW - News audiences : United States. KW - Journalism : Technological innovations : United States. KW - Analyse du comportement des internautes en journalisme : États-Unis. KW - Journalisme en ligne : États-Unis. KW - Lectorat (Presse) : États-Unis. KW - Journalisme : Innovations : États-Unis. KW - SOCIAL SCIENCE / Media Studies. KW - COMPUTERS / Data Science / Data Analytics. KW - Journalism : Technological innovations KW - News audiences KW - Online journalism KW - Web usage mining in journalism KW - United States KW - 24-hour news cycle. KW - AOL Instant Messenger. KW - Abdication. KW - Advertising. KW - Affordance. KW - Aisle. KW - Ambivalence. KW - Behalf. KW - Blog. KW - Blogger (service). KW - Branded content. KW - BuzzFeed. KW - Chartbeat. KW - Clickbait. KW - Columnist. KW - ComScore. KW - Copy editing. KW - Data analysis. KW - Deregulation. KW - Deskilling. KW - Diagram. KW - Digital media. KW - Digital performance. KW - Display advertising. KW - Dissemination. KW - Domain name. KW - Editor-in-chief. KW - Editorial independence. KW - Editorial. KW - Email. KW - Engadget. KW - Feeling. KW - Finding. KW - Flurry (company). KW - Focus group. KW - Foray. KW - Gawker Media. KW - Gawker. KW - Gizmodo Media Group. KW - Headline. KW - Incursion. KW - Information Age. KW - Ingot. KW - Instant messaging. KW - Journalism culture. KW - Journalism. KW - Journalist. KW - Kinja. KW - Knowledge worker. KW - Letterhead. KW - Local news. KW - Marketing. KW - News analytics. KW - News media. KW - News. KW - Online advertising. KW - Online newsroom. KW - Outfit (retailer). KW - Outreach. KW - Ownership. KW - Page view. KW - Percentage. KW - Performance metric. KW - Planning. KW - Politics Daily. KW - Print Media. KW - Productivity. KW - Public Agenda. KW - Public editor. KW - Public figure. KW - Publication. KW - Publishing. KW - Real-time data. KW - Referral marketing. KW - Result. KW - Role. KW - Root cause. KW - Science, technology and society. KW - Scientist. KW - Social media. KW - Social technology. KW - Style guide. KW - Subjectivity. KW - TechCrunch. KW - Technology company. KW - Technology. KW - Terminology. KW - The Huffington Post. KW - To the Point. KW - Trade union. KW - Twitter. KW - User experience. KW - VentureBeat. KW - Vocabulary. KW - Web analytics. KW - Web traffic. KW - Website. KW - Workflow. KW - Workplace. KW - YouTube. ER -