The customer-base audit : the first step on the journey to customer centricity /

As a leader in your organization, you will be very familiar with your organization's key financial statements and monthly management reports. You may have spent countless hours discussing budgets and expenditures.But how much time have you spent reflecting on the fact that these revenues are ge...

Mô tả đầy đủ

Chi tiết về thư mục
Những tác giả chính: Fader, Peter (Tác giả), Hardie, Bruce G. S. (Tác giả), Ross, Michael (Tác giả)
Định dạng: Licensed eBooks
Ngôn ngữ:Tiếng Anh
Được phát hành: Philadelphia, PA : Wharton School Press, [2022]
Loạt:Book collections on Project MUSE.
Truy cập trực tuyến:https://www.jstor.org/stable/10.2307/j.ctv2rtgp3p