Organizational report cards
In recent years, consumers, professional organizations, government officials, and third-party payers have become increasingly concerned about how to assess the quality of the services provided by organizations in both the private and the public sectors. One new approach is the organizational report...
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| Format: | Licensed eBooks |
| Language: | English |
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Cambridge, Mass. :
Harvard University Press,
1999.
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| Online Access: | https://www.jstor.org/stable/10.2307/j.ctv22jnsnr |