Tohutoro APA (7th ed.)

Desai, J. (2010). Service Level Agreements: A Legal and Practical Guide. IT Governance Pub..

Tohutoru Kātū Chicago (17th ed.)

Desai, Jimmy. Service Level Agreements: A Legal and Practical Guide. Ely: IT Governance Pub., 2010.

Tohutoro MLA (9th ed.)

Desai, Jimmy. Service Level Agreements: A Legal and Practical Guide. IT Governance Pub., 2010.