A Complaint is a Gift Workbook : 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty /
Based on the bestselling A Complaint Is a Gift (over 275,000 copies sold), this accompanying workbook offers actionable tools that help individuals and organizations transform even the most extreme complaints into gifts that drive their business forward. --
| Tác giả chính: | |
|---|---|
| Tác giả khác: | |
| Định dạng: | Licensed eBooks |
| Ngôn ngữ: | Tiếng Anh |
| Được phát hành: |
[Place of publication not identified] :
Berrett-Koehler Publishers,
2022.
|
| Loạt: | Business professional collection
|
| Truy cập trực tuyến: | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=3219122 |