A Complaint is a Gift Workbook : 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty /

Based on the bestselling A Complaint Is a Gift (over 275,000 copies sold), this accompanying workbook offers actionable tools that help individuals and organizations transform even the most extreme complaints into gifts that drive their business forward. --

التفاصيل البيبلوغرافية
المؤلف الرئيسي: Barlow, Janelle (مؤلف)
مؤلفون آخرون: Holtz, Victoria
التنسيق: Licensed eBooks
اللغة:الإنجليزية
منشور في: [Place of publication not identified] : Berrett-Koehler Publishers, 2022.
سلاسل:Business professional collection
الوصول للمادة أونلاين:https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=3219122