A Complaint is a Gift Workbook : 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty /

Based on the bestselling A Complaint Is a Gift (over 275,000 copies sold), this accompanying workbook offers actionable tools that help individuals and organizations transform even the most extreme complaints into gifts that drive their business forward. --

書目詳細資料
主要作者: Barlow, Janelle (Author)
其他作者: Holtz, Victoria
格式: Licensed eBooks
語言:英语
出版: [Place of publication not identified] : Berrett-Koehler Publishers, 2022.
叢編:Business professional collection
在線閱讀:https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=3219122
實物特徵
總結:Based on the bestselling A Complaint Is a Gift (over 275,000 copies sold), this accompanying workbook offers actionable tools that help individuals and organizations transform even the most extreme complaints into gifts that drive their business forward. --
實物描述:1 online resource (256 pages) : illustrations.
參考書目:Includes bibliographical references.
ISBN:9781523002993
1523002999