Chandler, M. T., & Grealish, L. D. (2019). Feedback (and other dirty words): Why we fear it, how to fix it (First edition.). Berrett-Koehler Publishers.
芝加哥风格引文Chandler, M. Tamra, 与 Laura Dowling Grealish. Feedback (and Other Dirty Words): Why We Fear It, How to Fix It. First edition. San Francisco, California: Berrett-Koehler Publishers, 2019.
MLA引文Chandler, M. Tamra, 与 Laura Dowling Grealish. Feedback (and Other Dirty Words): Why We Fear It, How to Fix It. First edition. Berrett-Koehler Publishers, 2019.
警告：这些引文格式不一定是100％准确.