YOU CAN'T GOOGLE IT! : the compelling case for cross-generational conversation at work.

You Can't Google it! reveals how to take the stress, frustration, and negative energy out of working with people of different generations so that readers understand and can accomplish their common business development goals-and do it faster with more engaged and committed colleagues and clients...

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Bibliographic Details
Main Author: HASEROT, PHYLLIS WEISS
Format: Licensed eBooks
Language:English
Published: [Place of publication not identified] : MORGAN JAMES PUBLISHING.
Online Access:https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1679360
Table of Contents:
  • Intro
  • Title
  • Copyright
  • Table of Contents
  • Introduction
  • Chapter 1: GENgagement™
  • Chapter 2: Pain Points, Barriers, and Obstacles to GENgagement
  • Chapter 3: Perspective
  • Chapter 4: Trust and Empathy
  • Chapter 5: Relevance and Confidence
  • Chapter 6: Conversation
  • Chapter 7: Transition Fluidity
  • Chapter 8: Curiosity
  • Chapter 9: Initiating Reciprocity and Rapport
  • Chapter 10: Personalization, High Touch, and Perceptions
  • Chapter 11: From the Trenches
  • Chapter 12: Inspiration for Action
  • About the Author
  • Acknowledgments