Communication Skills for Nurses : a Practical Guide on How to Achieve Successful Consultations /

Over a third of all consultations in general practice are now conducted by nurses. The consultation is the key element of primary care, with patients being more satisfied with the care given by clinicians who have good communication skills. Poor communication or dissatisfaction with a consultation i...

全面介紹

書目詳細資料
主要作者: Edwards, Marilyn (Author)
格式: Licensed eBooks
語言:英语
出版: London : Quay Books Division, MA Healthcare, Ltd., [2010]
在線閱讀:https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=928561
書本目錄:
  • Cover; Contents; Front matter; Title page; Publisher information; Acknowledgements; Preface; Introduction; Body matter; Chapter 1: The pre-consultation; Chapter 2: Communication skills; Chapter 3: Ethical issues; Chapter 4: The patient-centred consultation; Chapter 5: Children and adolescents; Chapter 6: Patients with disabilities; Chapter 7: Sexual orientation; Chapter 8: Delivering bad news; Chapter 9: Cultural diversity; Chapter 10: Developing consultation skills; Back matter; Also available.