Desai, J. (2010). Service Level Agreements: A Legal and Practical Guide. IT Governance Pub..
芝加哥风格引文Desai, Jimmy. Service Level Agreements: A Legal and Practical Guide. Ely: IT Governance Pub., 2010.
MLA引文Desai, Jimmy. Service Level Agreements: A Legal and Practical Guide. IT Governance Pub., 2010.
警告：这些引文格式不一定是100％准确.