APA-ийн эшлэл(7 дахь хэвлэлт)

Desai, J. (2010). Service Level Agreements: A Legal and Practical Guide. IT Governance Pub..

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Desai, Jimmy. Service Level Agreements: A Legal and Practical Guide. Ely: IT Governance Pub., 2010.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Desai, Jimmy. Service Level Agreements: A Legal and Practical Guide. IT Governance Pub., 2010.