TY - GEN T1 - Digital government : technology and public sector performance A1 - West, Darrell M., 1954- LA - English PP - Princeton, N.J. PB - Princeton University Press YR - 2007 UL - https://ebooks.jgu.edu.in/Record/ebsco_acadsubs_ocn609852521 AB - Few developments have had broader consequences for the public sector than the introduction of the Internet and digital technology. In this book, Darrell West discusses how new technology is altering governmental performance, the political process, and democracy itself by improving government responsiveness and increasing information available to citizens. Using multiple methods--case studies, content analysis of over 17,000 government Web sites, public and bureaucrat opinion survey data, an e-mail responsiveness test, budget data, and aggregate analysis--the author presents the most c. OP - 234 CN - JK468.A8 W44 2007eb SN - 9781400835768 SN - 1400835763 SN - 9780691134079 SN - 0691134073 KW - Internet in public administration : United States. KW - Administrative agencies : United States : Data processing : Evaluation. KW - Political participation : United States : Computer network resources. KW - Democracy. KW - Administration publique en ligne : États-Unis. KW - POLITICAL SCIENCE : Public Affairs & Administration. KW - TECHNOLOGY & ENGINEERING : Social Aspects. KW - Administrative agencies : Data processing : Evaluation KW - Democracy KW - Internet in public administration KW - Political participation : Computer network resources KW - United States ER -