Working PeopleSmart : 6 strategies for success /

Bringing out the best in others is good business. When we bring both respect and interpersonal savvy to our work relationships, we do more than make people feel good. We enhance personal and organizational performance. And as the workplace grows more complex and competitive, managing our work relati...

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Chi tiết về thư mục
Tác giả chính: Silberman, Melvin L.
Tác giả khác: Hansburg, Freda, 1950-
Định dạng: Licensed eBooks
Ngôn ngữ:Tiếng Anh
Được phát hành: San Francisco : Berrett-Koehler, ©2004.
Phiên bản:1st ed.
Loạt:0.
Truy cập trực tuyến:https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=390398
Mục lục:
  • Preface; Introduction; Strategy 1: Be Curious Rather than Furious; Strategy 2: Include the Listener Rather than Talk at Him or Her; Strategy 3: Speak Up (with Tact) Rather than Suffer in Silence; Strategy 4: Invite Others to Be Your Mirror Rather than Your Blind Spot; Strategy 5: Be Open to Resistance Rather than Fight It; Strategy 6: Think We, Not Me; Now What?; Index; About the Authors; PeopleSmart Products and Services.