Gilmore, A. (2003). Services marketing and management. Sage Publications.
Citación estilo ChicagoGilmore, Audrey. Services Marketing and Management. London ; Thousand Oaks, Calif.: Sage Publications, 2003.
Cita MLAGilmore, Audrey. Services Marketing and Management. Sage Publications, 2003.
Warning: These citations may not always be 100% accurate.