United Nations. Department of Economic and Social Affairs. (2003). World public sector report 2003: E-government at the crossroads. United Nations, Dept. of Economic and Social Affairs.
Trích dẫn kiểu Chicago (xuất bản lần thứ 7)United Nations. Department of Economic and Social Affairs. World Public Sector Report 2003: E-government at the Crossroads. New York: United Nations, Dept. of Economic and Social Affairs, 2003.
Trích dẫn kiểu MLA (xuất bản lần thứ 9)United Nations. Department of Economic and Social Affairs. World Public Sector Report 2003: E-government at the Crossroads. United Nations, Dept. of Economic and Social Affairs, 2003.
Cảnh báo: Các trích dẫn này có thể không phải lúc nào cũng chính xác 100%.