APA (7th ed.) Citation

Jurewicz, L., & Cutler, T. (2003). High tech, high touch: Library customer service through technology. American Library Association.

Chicago Style (17th ed.) Citation

Jurewicz, Lynn, and Todd Cutler. High Tech, High Touch: Library Customer Service Through Technology. Chicago: American Library Association, 2003.

MLA (9th ed.) Citation

Jurewicz, Lynn, and Todd Cutler. High Tech, High Touch: Library Customer Service Through Technology. American Library Association, 2003.