Administration of the small public library /
What is our library's mission statement?. How do we serve our older customers better?. How do I justify the purchase of a new Internet workstation in my library?. How many times should I call the plumber each year?. These questions and more are discussed in the new edition of an old classic. Si...
| Auteur principal: | |
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| Format: | Licensed eBooks |
| Langue: | anglais |
| Publié: |
Chicago :
American Library Association,
2001.
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| Édition: | 4th ed. |
| Accès en ligne: | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=86006 |
Table des matières:
- FIGURES; PREFACE; 1 Community An Opportunity for the Librarian; 2 Library Governance; 3 Studying the Community and Developing a Plan; 4 From Objectives to Customer Service through Marketing; 5 Policies; 6 Finance; 7 Personnel Administration; 8 Operations in Support of the Library's Products; 9 Library Systems and Cooperative Arrangements; 10 Outlets for Library Service in the New Millennium; APPENDIX A Library Bill of Rights; APPENDIX B Kendall Public Library Long- and Short-Range Plans 1999-2003; INDEX