APA-ийн эшлэл(7 дахь хэвлэлт)

Performance Research Associates, Zemke, R., & Anderson, K. (2003). Performance Research Associates' Delivering knock your socks off service (3rd ed. revisions.). American Management Association.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Performance Research Associates, Ron Zemke, ба Kristin Anderson. Performance Research Associates' Delivering Knock Your Socks off Service. 3rd ed. revisions. New York: American Management Association, 2003.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Performance Research Associates, et al. Performance Research Associates' Delivering Knock Your Socks off Service. 3rd ed. revisions. American Management Association, 2003.