Performance Research Associates, Zemke, R., & Anderson, K. (2003). Performance Research Associates' Delivering knock your socks off service (3rd ed. revisions.). American Management Association.
Chicago Style (17th ed.) CitationPerformance Research Associates, Ron Zemke, and Kristin Anderson. Performance Research Associates' Delivering Knock Your Socks off Service. 3rd ed. revisions. New York: American Management Association, 2003.
MLA (9th ed.) CitationPerformance Research Associates, et al. Performance Research Associates' Delivering Knock Your Socks off Service. 3rd ed. revisions. American Management Association, 2003.
Warning: These citations may not always be 100% accurate.