Managing diversity--the courage to lead /

书目详细资料
主要作者: Cross, Elsie Y.
格式: Licensed eBooks
语言:英语
出版: Westport, Conn. : Quorum Books, 2000.
在线阅读:https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=62721
书本目录:
  • Cover
  • MANAGING DIVERSITY- The Courage to Lead
  • Contents
  • Acknowledgments
  • Introduction
  • THE SCHEME OF THE BOOK
  • 1 Leadership for Democracy: The Managing Diversity Intervention
  • THE MANAGING DIVERSITY INTERVENTION
  • START-UP
  • CAPACITY BUILDING
  • NOTE
  • 2 Behind the Model
  • BEGINNINGS
  • RACISM, SEXISM AND OTHER DISASTERS
  • ORGANIZING FOR CHANGE
  • LIFE IN CORPORATE AMERICA, CIRCA 1970
  • HOW I GOT INTO THIS BUSINESS
  • NOTES
  • 3 Managing Diversity: The Beginning of a Theory
  • THE CIVIL-RIGHTS MOVEMENT
  • EQUAL RIGHTS FOR WOMEN
  • ORGANIZATION DEVELOPMENT
  • GROUP PROCESS AND THE PERSONAL GROWTH MOVEMENT
  • CLOSING THE CIRCLE
  • NOTES
  • 4 From Theory to Practice
  • STUDENT DIALOGUES
  • MANAGING AND WORKING IN A DIVERSE WORK FORCE ENVIRONMENT
  • MEN AND WOMEN IN THE WORK ENVIRONMENT
  • Communication Patterns
  • POWER AND AUTHORITY
  • Revising the Performance Appraisal Process: An Example of Policy Shift
  • ABUSIVE PRACTICES
  • NOTES
  • 5 The Theory Evolves
  • RACE AS ALLEGORY
  • LEARNING ABOUT RACE
  • DEEPER MEANINGS
  • EXPERIENTIAL EDUCATION
  • ROLES OF MANAGERS AND CONSULTANTS
  • NOTES
  • 6 "Jaraco Corporation": A Case Study in Culture Change
  • "JARACO CORPORATION"
  • LEARNING FROM EXPERIENCE
  • SYSTEM-WIDE CHANGE
  • TAKING STOCK
  • TOWARD CULTURE CHANGE
  • USING DATA TO CREATE CHANGE
  • LESSONS LEARNED
  • NOTE
  • 7 White Men as Champions
  • NOTES
  • 8 Putting It All Together: The CoreStates Story
  • DATA COLLECTION
  • EDUCATION AND AWARENESS
  • CAPACITY BUILDING
  • REINING IN REENGINEERING
  • NOTES
  • 9 What We Need to Know to "Manage Diversity"
  • THE ORIGINS OF THE CONCEPT OF MANAGING DIVERSITY
  • POLITICAL AND HISTORICAL REALITY
  • UNDERSTANDING ORGANIZATIONS
  • HELPING ADULTS LEARN
  • LEARNING ABOUT RACE, GENDER AND OTHER HOT TOPICS
  • NOTES
  • 10 Citizens All: Toward the Future.
  • THE SHAPE OF CHANGE
  • WHITE WOMEN AND PEOPLE OF COLOR
  • SEXUAL ORIENTATION
  • AFFIRMATIVE ACTION REVISITED
  • GLOBAL DIVERSITY, ECONOMIC CHANGES AND MORE
  • NOTES
  • Appendix 1 The Discourses of Diversity: The Links Between Conversation and Organizational Change
  • THE CONTEXT
  • FINDINGS
  • Organizational Structure
  • THE CHANGING DISCOURSES OF THE SENIOR WHITE MEN
  • THE WORKSHOP EXPERIENCE
  • SPEAKING THE NEW LANGUAGE
  • WHAT THE STORIES TELL US
  • NOTES
  • Appendix 2 Measuring Results
  • PART 1: THE DIVERSITY ASSESSMENT SURVEY
  • THEORIES OF CHANGE
  • The Theory Applied to Measurement
  • Advantages of Multilevel Analysis
  • THE DIVERSITY SURVEY
  • The Dimensions
  • The Results
  • Individual Behavior
  • Supervisory Behaviors
  • Management Attitudes
  • Group Behaviors
  • Group Beliefs, Attitudes, Values
  • Organization Behavior
  • Managing Diversity
  • Organization Culture
  • IMPLICATIONS
  • PART 2: DIVERSITY ASSESSMENT: TELLING THE STORY
  • "JUST THE FACTS" IS NOT ENOUGH
  • SAVING FACE
  • THE PROCESS
  • TRANSLATING THE FINDINGS
  • STRATEGIC LEVERAGE POINTS
  • POSSIBLE FIRST STEPS
  • CREATING THE IMPETUS FOR CHANGE
  • NOTES
  • Appendix 3 Suggestions for Further Reading
  • Appendix 4 The Language of Diversity: An Introductory Guide
  • NOTES
  • Bibliography
  • Index
  • About the Author.