Web scale discovery services /
Building the Digital Branch : Guidelines for Transforming Your Library Website.
The librarian's Internet survival guide : strategies for the high-tech reference desk /
Using LibGuides to Enhance Library Services : a LITA Guide /
The patron-driven library : a practical guide for managing collections and services in the digital age /
The library innovation toolkit : ideas, strategies, and programs /
Survey of Best Practices in Developing Online Information Literacy Tutorials, 2017 Edition.
Bridging the Digital Divide with Mobile Services.
Semantic Web technologies and social searching for librarians /
Integrating the Web into everyday library services : a practical guide for librarians /
Yes! on demand : how to create winning, customized library service /
Library Automation in North America : a Reassessment of the Impact of New Technologies on Networking.
RFID in libraries : a step toward interoperability /
The Librarian's nitty-gritty guide to content marketing /
Web site design with the patron in mind : a step-by-step guide for libraries /
Using Web Analytics in the Library : a Library Technology Report.
WordPress for libraries /
The complete guide to using Google in libraries /
Accessibility for persons with disabilities and the inclusive future of libraries /
Blockchain /
High tech, high touch : library customer service through technology /
Trends in research data services in academic research libraries /
Whole person librarianship : a social work approach to patron services /
Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem /
The purpose-based library : finding your path to survival, success, and growth /
New routes to library success : 100+ ideas from outside the stacks /
Assessing service quality : satisfying the expectations of library customers /
Responding to rapid change in libraries : a user experience approach /
Critical literacy for information professionals /
Stellar customer service : training library staff to exceed expectations /
The evaluation and measurement of library services /
Successful enquiry answering every time : thinking your way from problem to solution /
Pivoting during the Pandemic : ideas for serving your community anytime, anywhere /